Book a Flight

Prices

Prices are dependent on a range if different factors and wary depending on the area you would like to fly from. The pricing is based on two models, you can either opt for a fully refundable payment or you can buy a non-refundable voucher which is valid for at least 12 months.

Fully refundable option is recommended for foreign guests and people who are unable to reschedule their flight if the weather turns bad on your booked date.

Non-refundable voucher is less expensive but we would only recommend it for someone who is able to reschedule their flight if the weather turns bad for a longer period.

After landing we serve Italian wine from the local region where you fly and for our morning flights we also serve a breakfast made up from local produce.

Shared balloon ride, per person:

Fully Refundable – €280
Non-refundable voucher – €189 (valid for 12 months)
Special “Wine-in-the sky” flight – €320 (Refundable*)
Private flights starts at €760, please email or call us for a quote.

Children under 12 receive a discount of €60

*Special conditions apply.

Terms, Safety Information and Limitations

General Terms & Conditions for all Flight Vouchers and Tickets

The following pages contain our ‘small print’, except that it is not that small and hopefully it is nice and easy to get to grips with. If not, contact us and we’ll be happy to assist.

To check that your flight is going ahead and has not been cancelled due to unsuitable weather conditions or for other reasons, you must access the Flight Information for your flight. The timings and how to access your Flight information is written on your booking confirmation. Your Flight Information can always be obtained by telephone and sometimes also on line depending on your flight location.

Your voucher or ticket will entitle you to participate in a hot air balloon flight consisting of:

• A pre-flight briefing from the pilot.
• Approximately 1 hour’s flying time, subject to weather conditions, safety and legal compliance.
• A toast after the flight and on some morning flights a light breakfast is served.
• Your personalised commemorative certificate.
• Normally an invitation to get stuck in helping to inflate as well as deflate the balloon.

Specific Terms & Conditions for Fully Refundable Flight Tickets and Private Flights.

• Valid only for the date they are booked but changes to the date (subject to space) can be done up to 3 days before your booked date.
• The flight can be booked any day of the week, Monday to Sunday, subject to space.
• 100% refund if requested at least 30 days before your booked date.
• If a refund is requested within the final 30 days up to 3 days before your booked date, we will deduct a €25 admin fee per ticket.
• Flight cancellations closer than 3 days before your booked date will not be entitled to a refund. However, we will do our very best to accommodate you on another flight during the following 10 days but this is obviously subject to space and cannot be guaranteed.
• Failure to show up for your flight will be treated as a no-show and you will not be entitled to a refund. However, we will do our very best to accommodate you on another flight during the following 10 days but his is obviously subject to space and cannot be guaranteed.
• If your flight is cancelled for your “Wine in the sky” experience, the wine tour and 5-wine tasting brunch will still go ahead. We will still do our best to arrange a flight for you during your vacation if you so wish but if we are unable to do so, we will give you a full refund less 25% for the wine tour and 5-wine tasting brunch.
• We are only able to make a refund to the person who purchased the ticket.

Specific Terms & Conditions for Non-Refundable Flight Vouchers

• All Vouchers are valid for 12 months from the date on which you buy them or from any other commencement date agreed between you and us. If your flight is not taken during that period, you will lose your right to take it, unless the validity period of your voucher is extended because of a flight cancellation. We will automatically extend the validity of your voucher for 6 months from a flight cancellation made by us.
• Weekday Vouchers – Valid Monday to Friday only.
• Anytime Vouchers – Valid any day of the week Monday to Sunday.
• You can postpone taking your flight by cancelling your booking up to 3 days before the flight date. No cancellations are allowed less than 3 days before the flight date unless it is for medical or other special reasons which we deem acceptable.
• Failure to show up for your flight will be treated as a no-show and you voucher will no longer be valid.

The flight and Health and Safety

• You must satisfy yourself that you are fit to participate in your flight and that you are not suffering from any illness or other medical condition or disability which might prevent you from participating or might be affected by your participation. We are not qualified to give you a medical opinion so please consult your own physician if in doubt.
• If you are unable to take part in your flight during the validity period of the vouchers because you are pregnant, we will extend the validity period by 9 months from the baby’s due date provided that you contact us before the expiry date of your voucher.
• You must not be under the influence of alcohol or illegal drugs whilst participating in your flight.
• If you are less than 16 years old, you will only be allowed to participate if you are accompanied by an adult.
• Children must be aged 7 or over and at least 137cm (4’6”) tall to be able to see over the balloon basket and take a safe landing position.
• Hot air balloon flights are potentially hazardous. You must comply with all instructions given by the pilot when participating in your flight.
• We recommended that you wear clothing similar to how you would dress for a walk in the countryside.

Privacy Policy

In order for us to provide you with our products and services we typically collect Name, address, email, telephone number, weight, age, payment details and product/service details from you. We also, from time to time, collect other data to help us be better at what we do e.g., we might ask you for feedback on our service.

We use your data primarily to process your request to us to provide you with our products and services. We will contact you with regard to your services, for example, to confirm purchases and flight bookings or to inform you of issues regarding your purchase or flight.

Your personal information will not be transferred to anyone else, without your consent, except when required by law.

We will never rent or sell our customer list to any other organisation or individual.

To ensure that any personal information we hold about you is kept safe and sound our web servers are installed with encryption mechanisms to ensure security of any personal data entered onto the site and to protect it against loss, misuse or alteration. We are confident in the security that we have in place to protect your personal data however as with any other website and any other transaction involving the passing of data, there is always an element of risk. It is always our top priority to ensure that we avoid any such risks and that we mitigate any potential for interception.

Any information sent to us is encrypted using Secure Socket Layer (SSL) technology. This is industry standard encryption technology that protects your data throughout its transmission over the Internet from interception and misuse by third parties. When it reaches us, we store it on a secure server so that it may only be read by authorised personnel. Although we do everything we can to create a secure environment for your personal data, we cannot guarantee the safety of any personal information you transmit to us online.

We do not collect or keep your personal data unless it is strictly necessary for the above purposes. In addition, we do not keep it for any longer than we have to.

We do not store any Credit Card details.

If you have any questions or concerns about our use of your personal information, or if you need to update any of the details that you know we hold about you, please do not hesitate to contact us.

Dated 18 April 2017 and supersede all previous Terms and Conditions.